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Job description

Web Customer Service Associates



Londonderry Mall

Our Web Customer Service Associates provide our online customers with an exceptional shopping experience by offering their professional and friendly assistance.

They help customers and answer questions about buying and returning merchandise, delivery methods, The Simons Loyalty Program, as well as all events and activities publicized on Simons.ca. They also provide support with special web-related projects as well as with our different social media platforms.

Ideal candidates for these positions enjoy working in an online environment and are comfortable using different communication methods including the telephone, email and online chat. They are methodical, organized, and have exceptional oral and written communication skills. They also have basic spoken and written English skills.

To apply for this exciting opportunity, please fill the form below. 

Londonderry Mall
100A, 1-Londonderry Mall NW
Edmonton (Alberta) T5C 3C8


Monday 12 p.m. to 5 p.m.
Tuesday 11 a.m. to 7 p.m.
Wednesday 11 a.m. to 7 p.m.
Thursday 11 a.m. to 7 p.m.
Friday 11 a.m. to 7 p.m.
Saturday 10 a.m. to 8 p.m.
Sunday 10 a.m. to 6 p.m.

Decor tips
Clothing alterations
Bra fittings
Suit and shirt fittings