Job description

Sales

Web Customer Service Associates

Quebec

Simons Campus – E-commerce

Short time

Do you love working with customers, providing exceptional service and working with new technology? 

The Web Customer Service Associate position is perfect for you. Simons offers stable jobs that suit your interests and skills. 

The Web Customer Service team is a team of individuals who work closely together to provide their services to customers and enhance the online shopping experience. Team members answer questions about purchases, the status of online orders, merchandise, returns, as well as those related to the Les Simons loyalty program or the events and activities offered on our website. 

Using different platforms, Web Customer Service Associates perform a multitude of tasks on a daily basis to provide the high-quality service our clients expect. 

Desired profile : 

  • Ability to work in an IT-driven environment 
  • Possess excellent communication skills in both English and French, both orally and in writing, in order to respond to all clients across the country
  • Meticulousness and good organizational skills 
  • Be an empathetic and friendly person 

Benefits: 

  • Discount on your Simons purchases Training area with changing rooms and kinesiology services.
  • Cafeteria service offering an extensive and affordable menu
  • Telemedicine service and Employee and Family Assistance Program
  • Group insurance plan and RRSP
  • To apply for this exciting opportunity, please fill the form below
  • Free parking 

Simons Campus - E-commerce
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